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Despite my rather snotty tone the CS continued to be polite and respectful. I told him if Fitbit was like Amazon they'd have apps for all popular cells and PCs, that AMZN is currently trading in the $1,280/share range, and Fitbit stock wasn't worth pricing. I almost expected him to offer to send me one for free, but no. He helped me find the dongle in their Fitbit store. However the Fitbit custo rep was very nice to me and told me I could sync with my cell and then transfer that to the Windoze app and get about the same thing. I talked to Fitbit custo service today and they said they used to include the dongle but quit because so few people needed it (an euphemism for Windows 7 users) that it was wasted money. That'll cost more money than I already have spent on my Alta HR.
#Fitbit connect download for windows upgrade
And you can be sure I'm not going to upgrade my laptop to Windows 10 just to make Fitbit work. My laptop already has Bluetooth, so if that is all it is then even if I buy it, it's not going to fix my problem.
#Fitbit connect download for windows Bluetooth
(And thanks for the reply.)īTW, I'm thinking the dongle is a USB to Bluetooth adapter. That is an indication of how much they care about their customers. It worked and then Fitbit broke it, and they didn't even care enough to go back and fix what they broke.
I'll check the price of the dongle but it annoys me to have to pay even more after replacing the ugly standard Fitbit wrist band.Īnd from the posts above, it used to work with Windows 7. That's a difference between a good corporation and an unbelievable fantastic corporation. Sure Fitbit appears it will improve my health, but it's the little details that Fitbit doesn't cover, while Amazon covers everything upwards, downwards, inside out and 7 ways from Sunday.
I'm not going to bother checking Fitbit's stock. I notice Amazon stock is about $1,200 right now. If Fitbit were Amazon they would have downloads available for iOS, Windows and Google mobile devices, and iOS, Windows and Linux currently in use, including Windows 7 and above. I already had to buy a replacement band because the plastic band is so. It's annoying that now I have to purchase yet another item to make my new Fitbit Alta HR work. My memory is not perfect, perhaps I'm wrong. Back when I first researched Fitbit I recall that they said it was Windows 7 compatible. Perhaps so but it annoys the hell out of me.
#Fitbit connect download for windows full
My state has a law of implied merchantability which states that every product must live up to the manufacturers or seller's advertising claims or the seller is required to issue a full refund.Ĭome on Fitbit, provide us with a Windows 7 program that works, and provide it on your corporate website, not on some third party server that might be in China or for that matter any country in the world. I think it is up to Fitbit to make it work with Windows 7 because that is the advertising claim. The download could have a virus or back door or anything!
#Fitbit connect download for windows software
I don't want to go to a third party website to download any software because I don't trust anybody but Fitbit to provide the software. The only option is to close the app and try again until you finally get the message that it just isn't going to work. At the step where it shows somebody inserting something that looks like it could maybe fit a USB plug there is no button "next" to get past that. However, when I begin the process to sync and attach USB cable and plug it all in I hit "next" and get an instruction, "insert dongle." What dongle? What is a dongle? All I got is a USB charge/connect cable.
I just this moment downloaded the Windows app from the link /setup and it does install.
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